Author Archive
Tuesday, April 3rd, 2012
Too often we hear experiences of tax professionals who failed to back up their client data, only to have their hard drives crash at the very end of tax season, and poof! Suddenly all of their work is gone.
Don’t let this happen to you. While you’re looking at your software ...
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Monday, April 2nd, 2012
Congratulations to everyone for an outstanding season!
The average wait time on support calls was reduced to just over one minute; most issues were also resolved in record time.
This year’s success reflects major efforts taken to improve the timeliness, quality and effectiveness of our support team and product.
Ruben Munoz, Support Manager ...
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Sunday, April 1st, 2012
The RedGear Knowledge Base (KB) has been put to good use. Customers searching for answers via this tool sky rocketed.
We want the numbers to keep growing—so we’ve added a new feature that will allow you to rank the effectiveness of the KB article you referenced.
At the top of every article ...
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Tuesday, March 13th, 2012
WASHINGTON — The Internal Revenue Service today announced that it has begun providing test results to tax return preparers who have taken the new return preparer competency test. Those who pass the test and a tax compliance check will be given a new designation: Registered Tax Return Preparer.
Since the test ...
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Friday, March 9th, 2012
We’re currently in the process of redesigning TaxWorks.com and would like your input.
We track the most frequented pages and topics. However, we would like to know what you feel are the most important things on the website. What do you currently like? What do you feel is missing?
Please take a ...
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Thursday, March 8th, 2012
The IRS will grant a six-month grace period (to October 15, 2012) from the 0.5% failure-to-pay penalty for unemployed taxpayers who meet certain guidelines. This is part of an expansion of the “Fresh Start” initiative and is available to taxpayers who have been unemployed for 30 days or longer.
In addition, ...
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Wednesday, March 7th, 2012
The IRS implemented a new mandate this year requiring preparers to e-file all returns if you prepare ten or more 1040 returns. To date, the IRS has seen an increase of 3.3 million e-filed returns.
Though the IRS experienced some bumps along the road the first of the season, the IRS ...
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Saturday, March 3rd, 2012
In today’s economy, small business owners sometimes save money through bartering to get products or services they need. The IRS wants to remind small business owners that the fair market value of property or services received through bartering is taxable income.
Bartering is the trading of one product or service for ...
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Thursday, March 1st, 2012
We often get support calls from customers who need to de-authorize a computer that previously had ArkWorks installed on it, and would like to activate that seat on another machine. To accomplish this, follow these simple instructions:
To deauthorize a computer, open the ArkWorks program. From within the program, click on ...
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Thursday, March 1st, 2012
Too often we hear experiences of tax professionals who failed to back up their client data, only to have their hard drives crash at the very end of tax season, and poof! Suddenly all of their work is gone.
Don’t let this happen to you. Consider using ArkWorks, our five-star rated ...
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